Terms of service
Terms & Conditions – Maison Siubaeff
Last updated: 23/12/2025
Welcome to Maison Siubaeff.
By using this website, you agree to the following Terms & Conditions.
Please read them carefully before placing an order.
1. About Us
Maison Siubaeff is a luxury apparel brand offering made-to-order clothing and accessories.
All products are produced on demand through trusted manufacturing partners.
2. Use of Our Website
By accessing our website, you confirm that:
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You are at least 18 years old or have parental permission.
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You will not use our products or content for illegal or unauthorised purposes.
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You will not disrupt or interfere with the site’s security.
We reserve the right to refuse service to anyone for any reason at any time.
3. Product Information
We make every effort to display colours and details accurately.
However, variations may occur due to screen settings or production tolerances.
All products are made individually.
Minor differences in colour, thread tone, or embroidery positioning may occur.
4. Ordering & Payment
By placing an order, you agree that:
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You have provided accurate contact and shipping information.
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You authorise us or our payment partners to charge your payment method.
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You understand that items enter production shortly after purchase.
We reserve the right to cancel orders due to suspected fraud, incorrect pricing, or other issues.
5. Shipping
Shipping times vary depending on the destination.
Delays caused by couriers, customs, or unforeseen circumstances are outside our control.
For full details, refer to our Shipping Policy (available upon request or added when you’re ready).
6. Returns & Refunds
Because products are made to order, we do not accept returns, refunds, or exchanges unless the item is defective or incorrectly produced.
For full details, refer to our Return & Refund Policy.
7. Intellectual Property
All content on this website — including designs, images, text, logos, and artwork — is the property of Maison Siubaeff.
You may not copy, reproduce, modify, or distribute our content without written permission.
8. Limitation of Liability
Maison Siubaeff is not responsible for:
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Losses caused by incorrect address information
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Delays caused by shipping carriers
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Losses from using our website or products
Our liability is limited to the maximum extent permitted by law.
9. Changes to Terms
We may update these Terms at any time.
Changes take effect immediately upon posting.
10. Contact Information
For questions about these Terms:
📩 support@maisonsiubaeff.com